How long does account setup take?

We strive to approve all orders as fast as possible after payment is made.  In very rare cases, your account may be flagged for fraud which could result in an delay. Sometimes we may ask for a copy of your photo ID for additional anti fraud verification. If this happens please email contact us by opening a ticket.

• All VPS/VDS/Web Hosting orders are setup and provisioned the same day.  
• All Dedicated Servers orders are setup and provisioned in 24hrs or less.  Custom orders may take longer.
• All Colocation installs are setup by appointment next business day after the order is placed.
• Business fiber and Metro Ethernet installation timing depends on the address, available facilities and any construction needed. Your service quote will confirm the installation schedule.